I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | received my frames I just wanted to let you know that I have just received my frames, Thursday morning, so that is great. Thank you so much. Everything appears to be in order—sizes, clips, wire. Very nicely packaged too. So thank you again.
Sincerely,
Jennifer, New York | beautiful! I just thought that I would let you know the canvases arrived safely today. They are very beautiful!
Nolan, | Plak Mount Hi! I just wanted to let you know that my order arrived and it looks just fantastic. Thank you for the exceptional work!
Gisso, |